We have lived and breathed the MSL experience for over 35 years and have thoroughly loved every minute of it.
Hiring and training MSLs, creating valuable metrics, and demonstrating that value to internal and external customers are challenges we relish and, quite frankly, know how to do well. We are known for our innovation. We didn't make our name in the business by being ordinary. We don't just hire, train, and deploy contract-based MSL teams, we also equip them with the tools to ensure their success.
Our vision is to lead the industry and provide cutting-edge, creative medical education programs and MSL teams that engage, educate, and enhance patient care.
We take pride in the fact that we are not just a contract MSL organization, but also have competencies and 35 years of experience in medical education, medical affairs, and digital communications.
We are known in the industry for our “cutting-edge” ideas. In addition to contract MSL teams, training, technology, and tools, here is a list of some of our core competencies:
- CRM Platform Design, Development & Execution
- MSL Analytics
- Artificial Intelligence Powered MSL Insight Analysis
- Digital MSLs Powered by PeerNow, the MSL App
- KOL Mapping
- Web and Mobile App Design and Development
- Virtual Reality (VR) and Augmented Reality (AR)
- Training and KOL Video Editing and Production
- Meeting Planning and Medical Moderation
Don't hire us because we created the first-ever MSL Team... Hire us because we are innovative, smart, and personable*.*Just like our MSLs
Our Fearless Leaders
David Best, MD, MBA
David created the very first scientifically credentialed MSL team in the industry at BMS, and over 30 teams since. Over the years he has hired, trained, and managed hundreds of Medical Science Liaisons.
Michael Banks, MD
After starting as a Medical Science Liaison for Pharmacia and Pfizer, he became a National Director for various Medical Science Liaison teams. He was selected as “Best Board-Certified Licensed Physician in Internal Medicine” by his mother, Ilene Banks.
Director of Technology
As the creator of BESTMSLs' technology practice, Edward leads the strategy and execution of our digital tools and platforms for Medical Science Liaisons and Medical Affairs.
Company Mascot & Head of Security
Elvis, a Jack Russell Terrier, was born in Ridgefield, CT on New Year's Day 2006 to parents Brown Trout and Michaela. His parents hail from England, and after moving to New York he completed his formal housetraining at Petco receiving honors in sit, stay, and come. You might recognize Elvis from his appearance on the 2008 hit reality series, “Greatest American Dog,” on CBS.